When logging in to your account, a safe way is to log in to the account on the same computer or mobile phone through the same browser. If you frequently sign in to your account on different devices through different browsers, your account activity may be considered suspicious and the service provider will disable your account.
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To get device information and passwords, navigate to Download Extensions (csv) under View All Extensions. Learn more here. How to get Device Information and Passwords – 8×8 Support
Based on the configuration of your 8×8 Contact Center, you may receive the login information through a system-generated email or from your supervisor manually. The login information includes username, a system-generated password, and a URL link to Agent Console.
Nov 18, 2020 · Navigate to the Knowledge Base at https://support.8×8.com. In the upper right corner of any page on the site, click the Get Support button. If prompted, log in with your 8×8 username and password. (If you are already logged into your 8×8 services in this browser session, you can skip this step.)